Here are my shop policies! The policies are subject to change and I will update as I go along. Thank you for visiting my shop! :)
Last updated: July 2025
Payment
- I accept PayPal and major credit cards. All prices in my shop are listed in Canadian dollars. Your order will be converted to your currency during the checkout process.
Dispatch & Shipping
- Orders will be shipped 5-7 days after payment.
- All prints will be carefully packed and protected to the best of my ability and shipped in a flat, hard mailer with a "do not bend" sticker. I am not responsible for any damage incurred through shipping.
**- I will be using Canada Post regular class mail for shipping unless stated otherwise.
Christmas Holiday Season: Shipping times for regular lettermail and tracked packages have varried between 1 week to 1 month over the holiday season due to the pandemic and holiday season overload with postal service.
- I ship worldwide.
- For international orders, a customs form will be filled out honestly.
- I am not responsible for any customs charges (if any). They are out of my jurisdiction.
CALGARY (LOCAL ORDERS)
- if we have prearranged the delivery of a print in a safe location as an alternative to standard shipping, please choose that shipping option at checkout and it will be of no cost. However, please prearrange with me first by sending me a message by email [email protected] or through DM on my Instagram page. Thank you!
Prints
- Due to the nature of the linocut print process, each piece will have it's own little variations and character. (This just means it's unique to you!)
- I do my best to post photos of my prints that accurately represent the work, but of course lighting and camera work can cause slight variations especially regarding colour.
Refunds/Exchanges
-If you're not happy with your print, don't hesitate to contact me within 14 days to see how we can best remedy the issue.
Printful
- I will process your Printful orders when I receive your payment. Depending on your payment method, it can take a few days.
- Shipping times from Printful vary depending on your location, but it can take a few weeks to reach you.
For posters fulfilled by Printful, your poster will be shipped rolled, not flat. Because of the awesome thick quality of the paper, you will have to flatten the poster out before framing.
Tip: Personally, I like to roll it the opposite way once and then lay it flat using a couple of heavy books.
Finally, please don't hesitate to send me a message via email or Instagram direct message if you have any questions. Thank you!